The security of your personal information at F999 is our top priority. This Privacy Policy explains what data we collect, why we collect it, and how we keep it protected.
The core principles F999 follows to protect your data
Learn about our dedicated data protection measures
Welcome to F999. We understand that sharing personal information online is a sensitive matter. That's why, from day one, F999 has made protecting user privacy its top priority. This policy clearly sets out what we do, what we don't do, and what rights you have.
F999 only collects information that is genuinely necessary to provide our services. We never ask for excessive or unnecessary data. A category-by-category breakdown is provided below:
a) Personal Identity Information:
b) KYC (Identity Verification) Information:
c) Financial Information:
d) Technical Information:
F999 collects information in three ways:
F999 uses your information solely for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, Mobile, Email | Contract Performance |
| Payment Processing | Mobile Banking Details | Contract Performance |
| Identity Verification (KYC) | NID, address | Legal Obligation |
| Fraud Prevention | IP, Device, Login Logs | Legitimate Interest |
| Service Improvement | Usage Patterns | Legitimate Interest |
| Bonuses & Promotions | Betting History | Consent |
| Marketing Notifications | Email, Mobile | Consent |
If you no longer wish to receive marketing notifications, you can unsubscribe at any time through your profile settings.
F999's clear policy is – Your information is never sold or shared with any advertising company. However, your information may be shared in limited circumstances:
F999 uses cookies to enhance your experience on our website. Cookies are small text files stored in your browser. We use four types of cookies:
F999 stores your data for defined periods, after which it is automatically deleted:
| Data Type | Retention Period | Status |
|---|---|---|
| Account Information | 3 years after account closure | Legal Requirements |
| Transaction History | 5 Years (as per financial regulations) | Mandatory |
| KYC Documents | 5 years after account closure | Legal Requirements |
| Support Chat Logs | 2 years | Then Permanently Deleted |
| Website Logs (IP, etc.) | 90 Days | Then Permanently Deleted |
| Marketing Data | Until consent is withdrawn | Deletion on Request |
You have the following rights regarding your information at F999, and we fully respect them:
F999's services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If a minor has created an account by any means and we become aware of it, the account will be immediately closed and all associated data will be deleted.
F999 uses certain third-party services on its platform (such as payment gateways). These service providers operate under their own privacy policies.
F999 is not responsible for the privacy practices of these third parties. However, we only work with service providers whose privacy standards meet our expectations.
F999 may update this Privacy Policy from time to time. If any changes are made, you will be notified through the following methods:
For significant changes, we will notify you at least 14 days in advance. If you do not agree with the updated policy, you may close your account.
For any privacy-related questions, complaints, or requests, please contact F999's data protection team:
See also related pages: Terms & Conditions · Responsible Gaming · FAQs
You've read F999's Privacy Policy – now you know how safe your data is. Join Bangladesh's most trusted betting platform and enjoy betting with confidence.