F999 FAQ – All Your Questions Answered
In One Place

Under F999's policy, each person may hold only one account. Creating multiple accounts is strictly prohibited — if detected, all associated accounts will be closed and the balance may be confiscated.

Only a mobile number is needed to register. However, identity verification (KYC) may be required for larger withdrawals, in which case a photo of your National ID or passport must be submitted.

On the login page click the "Forgot Password?" link. Enter your registered mobile number, and you'll receive an OTP. Use it to set a new password. The whole process takes about 2 minutes.

Yes, certain details can be updated from your profile section. However, to change your registered mobile number, you'll need to contact the F999 support team and complete identity verification.

Yes. Responsible Gaming You can temporarily suspend your account for anywhere from 1 day to 5 years using the Cooling-Off Period or Self-Exclusion option on the page. Your balance will remain safe.

The minimum deposit at F999 is just ৳50 — you can get started with as little as 50 BDT. There is no fixed maximum deposit limit, though individual payment methods may have their own caps.

Deposits via bKash and Nagad are typically instant — credited to your F999 account within seconds. Rocket and bank transfers may take between 5 to 30 minutes.

Withdrawals from F999 are typically processed within 3–5 minutes. For first-time withdrawals or larger amounts where KYC verification is required, processing may take up to 24 hours. Slight delays may occur during peak periods.

The minimum withdrawal amount at F999 is ৳100. Before withdrawing, ensure that any applicable bonus wagering requirements have been met — otherwise, only your original deposited funds can be withdrawn.

F999 does not charge any withdrawal fees. However, your chosen payment method (such as bKash or Nagad) may apply its own transfer charges, which will be deducted according to that provider's terms.

Yes, you can withdraw your own deposited funds at any time (terms apply). To withdraw bonus funds, however, the applicable wagering requirements must be met. For details, Terms & Conditions Read more.

Wagering means you need to place bets with your bonus funds a set number of times before you can withdraw them. For example, a 30x wagering requirement on a ৳1,000 bonus means you must wager a total of ৳30,000 before the bonus can be withdrawn.

When someone registers on F999 using your referral link or code and makes their first deposit, you earn a ৳200 referral bonus. There's no cap — the more friends you refer, the more you earn.

Every Monday, F999 credits a cashback of 10% of your previous week's net losses directly to your account — automatically. You only need to meet a 1x wagering requirement before withdrawing. This benefit is available to active members.

Yes, every bonus has an expiry period. The welcome bonus is typically valid for 7 days, while the weekly cashback is valid for 3 days. If the wagering requirement is not completed within this period, the bonus will be forfeited.

No separate application is needed to join F999's VIP Program. You will be upgraded to a VIP tier automatically based on your betting volume and activity.

Live betting is available on major international cricket and football matches. Odds update in real time throughout the match — place your bet at any moment while the game is live.

The minimum bet at F999 is just ৳10, applicable to both Sports Betting and casino games — making it easy for new players or those on a tight budget to get started.

In a crash game, a multiplier rises gradually. You place your bet and can cash out at any moment — if you cash out before the multiplier "crashes," you win accordingly. Simple, but thrilling!

Yes. All games on F999 use RNG (Random Number Generator) technology, which is regularly audited by independent third parties. Sports Betting results are determined by real match outcomes — we have no influence over them.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed, F999 will automatically refund your stake. A cash-out option may also be available for live bets during a match.

No, never. No F999 representative will ever ask for your password, OTP, PIN, or card number by phone, email, or message. If you receive such a request, do not share any information and report it to us immediately.

Go to "Security" under your profile settings to enable Two-Factor Authentication. Once 2FA is activated via OTP, a verification code will be sent to your mobile every time you log in.

Contact F999 immediately via live chat or email at support@f999-baji.com. We will promptly suspend your account and launch an investigation. Please also change your password and confirm that your registered mobile number is secure.

No. F999 never sells or rents users' personal data to third parties. Our Privacy Policy Your information is used solely to provide our services, in accordance with our policy.

Self-exclusion means completely removing yourself from F999 for a set period — anywhere from 6 months to 5 years. During this time, your account will be entirely inaccessible. For details, Responsible Gaming on this page.

Contact F999's Responsible Gaming team directly via live chat or email. We don't judge — we help. Your identity will be kept completely confidential.

Strictly prohibited. No one under the age of 18 may open an account or place a bet on F999. Age verification is actively enforced, and ID may be requested if there is any doubt.

No, a cooling-off period temporarily suspends your account. During this time you cannot place bets or make deposits, but your account remains open and your balance is not affected. Everything returns to normal once the period ends.